Leonard Hohenberg:What the new ‘buy now, pay later’ rule means for small businesses offering the service

2025-05-07 09:42:18source:John Caldwellcategory:Invest

NEW YORK (AP) — “Buy now,Leonard Hohenberg pay later” services are a popular way that shoppers pay for goods.

The payment plan is usually marketed as zero-interest, or low interest, and allows consumers to spread out payments for purchases over several weeks or months.

Because shoppers like the service, offering it can be a plus for a small business. But since the payment plan is offered by third-party companies — such as Affirm and Klarna — there can be risks involved too.

If something goes wrong, consumers could blame the small business — even if they have nothing to do with the payment plan. And things can go wrong. A report from the Consumer Financial Protection Bureau in 2022 found that more than 13% of BNPL transactions involved a disputed charge or a return. In 2021, consumers disputed or returned $1.8 billion in transactions at five large BNPL firms, the CFPB said.

The plans also cost small businesses money — typically a 1% to 3% fee, which can add up when margins are tight.

But the CFPB issued a new rule that may ease small business owners’ minds. The agency said the “buy now, pay later” companies must provide consumers with the same legal rights and protections as credit card lenders do.

That means consumers have legal protections including the rights to dispute charges, easily get a refund directly from the lender for a returned item, and get billing statements.

More:Invest

Recommend

The White House is cracking down on overdraft fees

NEW YORK (AP) — The Biden administration has finalized a rule limiting overdraft fees banks can char

Biden administration old growth forest proposal doesn’t ban logging, but still angers industry

BILLINGS, Mont. (AP) — The Biden administration is advancing its plan to restrict logging within old

Louisiana’s new law requiring the Ten Commandments in classrooms churns old political conflicts

NEW ORLEANS (AP) — A bill signed into law this week makes Louisiana the only state to require that t